Terms of Use

Last updated: 2nd Oct, 2019

Please read these Terms of use (“Terms”, “Terms and Conditions”) carefully before using the (www.confuze.in) website operated by Confuze.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Registration and access

If you wish to purchase products available at Confuze, you are required to register on the website. To register on Confuze website, you will have to provide info such as your name, mobile number, address and create a username & password.

You are responsible for maintaining the confidentiality of your account & password and for restricting access to your computer or mobile to prevent unauthorised access to your account.

We will try to make the Confuze website error-free. Your access to the Confuze website may be occassionaly suspended a restricted to allow repairs, maintenance or introduction of new facilities or services. However we do not take any responsibility for internet related issues from your end.

2. Our service contract

When you place an order to purchse a product from Confuze, we will send you an email conforming the receipt of your order containing the required details of your order. That e-mail will also confirm the cost of delivery which will be added to the purchase price of the product. Your order represents an offer to us to purchase a product which is accepted by us only when we dispatch product to you and same is confirmed by an e-mail we send to you stating that we have dispatched the product. The acceptance will be completed at the time we send the shipment confirmation e-mail to you. Any products on the same order which we have not confirmed in a shipment confirmation e-mail do not form part of that contract. You can track/recieve the order you have placed and then current status at any time by clicking on ‘My Orders’ on your Confuze account page.

3. Pricing and availability

Despite on best efforts, a small number of the hundreds of products in our catalogue may be mispriced by mistake. If a product’s correct price is lower than the standard price, we will send you the product and charge lower amount. If the product’s price is higher than the stated price, we will at our discreation, contact you for such instructions before dispatching the order.

4. Amendment to conditions

We reserve the right to make changes to our website, policies and terms of use at any time. You will be subject to the terms of use in force at the time that you use the website or at any time you order goods from us. If in any case these conditions are deemed invalid, void or for any reason unenforcable, such condition will be deemed severable and will not affect the validity of any remaining condition.

5. Communication

When you visit Confuze website or send emails to us, you are communicating with us electronically. We communicate with you by emails or by posting notices on the website. You consent to receive communications from us electronically and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that those communications can be in writing. This condition does not affect any of your statutory rights.

You understand that once you register as a Confuze user, you will receive messages from Confuze on your registered mobile number. These messages/emails could relate to your registration, any updates and promotions undertaken by Confuze. Please note that Confuze will send messages/emails only on your registered mobile number or e-mail address.

6. Termination

In any event you breach these terms of use or in the event any other Confuze user or a third party reports violation of any of its right as a result  of your use of the services, we reserve the right to suspend or terminate your access to Confuze platform with or without providing a notice to you and to exercise any other remedy available under the law. Any suspected illegal, fraudulent or abusive activity will happen to be a sufficient ground for terminating your access to Confuze platform. On termination of your account, we also reserve the right to delete your information that is available with Confuze.

7. Withdrawal of services

We shall prior to the collection of information including sensitive personal data or personal information, provide a piece of information sought to be collected. You shall, at any time while availing the services or otherwise, also have an option to withdraw your consent given earlier to the license. Such withdrawal of consent shall be sent in writing to the license. In case you are not providing or withdrawing the consent, the license shall have the option not to provide goods or services for which the said information was sought.

8. Referral Program 

If you refer to either invalid e-mail ids or to multiple e-mail ids which belong to you through our referral program if any, we reserve the right to cancel all points and/or orders pertaining to those fake accounts.

9. Severability

If any provision of these Terms of Use is hold by a court of competent jurisdiction or arbitral to be enforceable under applicable law, then such provision shall be excluded from these Terms of Use and the remainder of these Terms of Use shall be intrepreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that in such event these Terms of Use shall be intrepreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.

10. Notices

All notices and other communications required or permitted here under to be given to a party shall be in writing, in English language and shall be sent by e-mail or mailed by prepaid intentionally recognized courier or otherwise delivered by hand, addressed to such party’s address as set forth below or at such other address as the party shall have furnished to the other party in writing in accordance with this provision.

If to Confuze:


If to you:

At the e-mail address provided by you to us when you registered as a Confuze user.

11. Complete Understanding

These terms of use contain the entire understanding between the parties, and there are no other written or oral understandings or promises between the parties with respect to the subject matter of these terms of use other than those contained for referenced in these Terms of Use.